Customer Protection Declaration Form

The Customer Protection Declaration Form ("CPDF") is introduced under the Code of Practice for Life Insurance Replacement issued by the insurance industry as a self-regulatory measure to prevent twisting of life policies. It should be completed and signed to evidence that an insurance intermediary has clearly explained to a life policyholder the consequences and potential disadvantages of replacing an existing policy. A life policy applicant is also required to declare in the CPDF that he has received a copy of the Insurance Authority's ("IA") educational pamphlet "Life Insurance Policy Replacement - What you need to know" [Text]. To cope with market development, Life Insurance Council of The Hong Kong Federation of Insurers has updated the CPDF after consulting the IA and the relevant self-regulatory organizations. The latest review has been completed and the revised CPDF has been adopted from October 2008 onwards.

Note: The Code of Practice for Life Insurance Replacement ("the Code") is a self-regulatory measure of the insurance industry promulgated by the Hong Kong Federation of Insurers ("HKFI"). Where there is any discrepancy between the version of the Code published on this website and that of the HKFI, the version of the HKFI should prevail.

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